Charisma

#	Content
1	Module 1: Introduction, Framework & Accreditation Context
2	Module 2: General & Structural Requirements (Clauses 4 & 5)
3	Module 3: Resource Requirements (Clause 6)
4	Module 4: Process Requirements (Clause 7)
5	Module 5: Management System Requirements (Clause 8)

#	Outcomes
	1. Describe the structure of the Standard as it relates to process flow
	2. Understand the requirements as applied to laboratories as defined in the Standard
	3. Apply the additional SAC requirements to pertinent clauses within the Standard
	4. Describe and apply the process-based approach;
	5. Explain new concepts such as: a. Continual Improvement (using PDCA, objectives and KPIs); b. Verification and Validation; c. Decision Rules; d. Principles of Impartiality; and e. Risk-Based Thinking
	6. Analyze scenarios to identify non-conformities, risks, and opportunities related to the requirements in the standard;
	7. Analyze sample calibration records to demonstrate metrological traceability; and 8. List the areas where Documents and Records are required

#	Participants
1	L Laboratory Managers: Oversee overall facility compliance, resource planning, and operational strategy.
2	Q Quality Managers & Coordinators: Build, maintain, and update the laboratory management system documentation.
3	I Internal Auditors: Learn clause interpretation, risk-based thinking, and audit evaluation techniques.
4	T Technical Staff & Analysts: Understand testing validity, method requirements, and standard operating procedures.