Charisma

#	Content
1	Module 1: Introduction to Interpersonal Communication
2	Module 2: Self-Awareness in Communication
3	Module 3: Verbal Communication
4	Module 4: Non-Verbal Communication
5	Module 5: Active Listening
6	Module 6: Emotions and Communication
7	Module 7: Communication and Relationships
8	Module 8: Conflict and Misunderstanding
9	Module 9: Practical Communication Skills
10	Module 10: Applying Communication Skills in Daily Life

#	Outcomes
	• Communicate more clearly and confidently with others.
	• Use appropriate verbal and non-verbal communication techniques.
	• Demonstrate attentive and effective listening.
	• Use eye contact, facial expressions, gestures, and body language appropriately.
	• Express feelings and ideas clearly.
	• Ask appropriate questions to confirm understanding and prevent misunderstandings.
	• Recognize their own communication patterns and areas for improvement.
	• Handle interpersonal conflicts more effectively.
	• Understand how communication affects relationships with colleagues and others.
	• Apply interpersonal communication skills in real-life situations.

#	Participants
1	� • Managers and Supervisors
2	� • Team Leaders
3	� • Employees and Professionals
4	� • Customer Service Personnel
5	� • Human Resources Professionals
6	� • Sales and Business Development Teams
7	� • Administrative Staff
8	� • Teachers and Trainers
9	� • Professionals working in teams
10	� • Anyone seeking to improve communication and interpersonal skills