Charisma

#	Content
1	Role and Responsibilities
2	Business Communication
3	Calendar and Schedule Management
4	Meeting and Event Coordination
5	Office Technology and Automation
6	Records and Document Management
7	Professionalism and Ethics

#	Outcomes
	Manage complex calendars, schedule high-level meetings, and prioritize competing daily tasks proactively.
	Draft clear business correspondence, official reports, emails, and accurate meeting minutes.
	Build and maintain secure physical and digital filing systems for rapid data retrieval.
	Utilize modern office automation tools, email management systems, and presentation software.
	Build professional rapport with internal and external stakeholders while exercising discretion with sensitive information.

#	Participants
1	S Secretaries and Assistants
2	O Office and Administrative Staff:
3	S Sector-Specific Personnel
4	C Corporate Teams
5	T Transitioning Professionals